Cancellations

Orders can only be canceled if they have not yet entered the processing or production phase. As processing often begins shortly after order placement, cancellations are not guaranteed. Once the order is being prepared (for example, for a personalized item) or has been shipped, it can no longer be modified or canceled.

If you wish to cancel your order or have any questions, contact us as soon as possible and we will do our best to help you  email : info@lunoviastore.com