Secure Payments
This Payment Policy explains the payment methods we accept, how payments are processed, and how we keep your transactions secure at Lunovia Store.
Accepted Payment Methods
We accept the following payment methods at checkout:
- Visa
- Mastercard
- American Express
- Discover
- JCB
- Diners Club
- Apple Pay
- Google Pay
Currency
All prices are displayed and charged in British Pounds (GBP). If you pay with a card issued in another currency, your bank or card provider may apply a conversion rate and any applicable fees; these are outside our control.
When You Are Charged
By placing an order, you authorize Lunovia Store to charge your selected payment method for the full amount shown at checkout, including any applicable taxes. The total displayed before you confirm payment is the final amount you pay — there are no hidden fees, and shipping is free within the United Kingdom.
Payment Security
All transactions are processed through secure, SSL-encrypted payment gateways that comply with industry security standards, including PCI-DSS. Lunovia Store does not store your full credit or debit card details on its servers; card data is handled directly by our payment providers.
Order Confirmation
Once your payment has been processed successfully, you will receive an order confirmation email with your order details. If you do not receive confirmation within a reasonable time, please check your spam folder and then contact us.
Failed or Declined Payments
If your payment is declined or cannot be processed, your order will not be completed. Please check your payment details or try an alternative method. If the problem continues, contact your bank or reach out to our support team.
Fraud Prevention
To protect our customers, orders may be subject to verification checks. We reserve the right to cancel and refund any order where we reasonably suspect fraudulent activity.
Contact Us
Email: info@lunoviastore.com
Phone: +44 7476 526401
Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM (GMT)